frequently asked questions
Where is Sweetest Dreams located?
Glenn Heights, TX
What areas does Sweetest Dreams service?
We serve the Dallas-Fort Worth Metroplex. Specifically, we will throw a party within a 20 mile radius of zip code 75154. Areas outside the 20 mile radius will be an additional fee of $1.50/mile. This fee will be assessed for both the setup and pickup trip.
What areas does Sweetest Dreams service?
We serve the Dallas-Fort Worth Metroplex. Specifically, we will throw a party within a 20 mile radius of zip code 75154. Areas outside the 20 mile radius will be an additional fee of $1.50/mile. This fee will be assessed for both the setup and pickup trip.
What areas does Sweetest Dreams service?
We serve the Dallas-Fort Worth Metroplex. Specifically, we will throw a party within a 20 mile radius of zip code 75154. Areas outside the 20 mile radius will be an additional fee of $1.50/mile. This fee will be assessed for both the setup and pickup trip.
How do I book a party?
You may book online, email at sweetestdreamsslumberco@gmail.com, or phone 817-673-2355. Please visit our Book Here page to get started.
How far in advance do I need to book?
We ask that you at least book 1 week in advance prior to your party. If we have availability and you decide to book the week of your party, a minimum $125 rush fee will be added (a higher charge may be added for large parties or parties booked with less than a 48 hour notice.)
What is the minimum attendance?
Minimum attendance is 5 children, which is included in each package. Each additional guest will be $50 for the basic package and $70 for the ultimate package. (BFF package does not apply.) (Anything less than 5 but more than 2 has to be approved.)
What is the maximum attendance?
All packages can accommodate up to 10 children depending on your available space.
Is there a deposit required?
There is $100 booking fee/materials deposit that will be required at the time of booking to hold your party date. This fee is ONLY refundable contingent on if the party takes place AND if materials are returned in the condition that they were received AFTER the conclusion of the party.
Is the deposit deducted from the balance?
No. The full balance is due a week before your scheduled party.
How do I pay the deposit and/or party fee?
When you book your party online, you will be directed to our payment site.
Do taxes apply?
Yes! As per state requirements, taxes are applied to all items except for deposits and travel fees.
What happens if I need to cancel or postpone my party?
We understand things happen. If you need to postpone, we will work with you to reschedule. The deposit will be transferred to the new date. If the next party is not scheduled within 90 days of the original date, the party will be considered canceled and your deposit will not be returned.
How late can I cancel a booking?
Your party must be canceled at least 14 days before the party date. If you do not cancel within fourteen days, your deposit will not be returned.
How much space is needed for a party?
Each tent fits one child. Each tent will need a 35” by 75” space. Depending on the space layout, tents can be set up facing or alongside each other. Please provide enough space for the tents and decorative items. If space is limited, please contact us to discuss spacing. We do not move furniture, so please have a cleared, open space upon arrival.
How do I schedule the set-up?
Once the event is booked, you will be contacted by phone or email by a team member. We will work with you to schedule a time prior to your party to set up.
How long does it take to set up?
It can take between 45 to 90 minutes to set up a party of 5. Larger parties require additional time that will be discussed.
How long does it take to tear the party down?
It can take anywhere between 45 to 90 minutes to take down the party setup. Prior to your party, one of our team members will schedule a time at least a few hours after your party has ended to pick up rental equipment.
Are pets allowed?
Pets are not allowed in the slumber party area.
Are food and drinks allowed in the party area?
We ask that no drinks or food be allowed in the party area so that all equipment/accessories are kept clean. (Remember you are responsible for the cleaning of any stains incurred during your party rental.)
Am I responsible for the equipment?
Yes, the security of the equipment will be the responsibility of the customer during their party. Any loss items, damaged items, broken or destroyed equipment will be charged to the customer at the full cost price.
How do you go about cleaning the items between parties?
After each party, all bedding is laundered. Mattresses, tent covers, decorative pillows and styling items are disinfected, steamed, and spot cleaned.